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Can I use my own domain name?

Yes. In fact, if you purchase an Layer Next package on an annual term, you can renew or transfer your existing domain and get it FREE* for one year.

Why do businesses need websites?

With 248 million people using the Internet in North America, the Internet offers a huge opportunity to advertise your business to a large audience in a cost effective way. Websites are not just for businesses that are selling online; they are an essential tool for attracting new customers and providing information about your products and services. A website promotes your business 24/7. Chances are your competitors are already online and could be targeting your potential customers.

Can I use Microsoft® Expression® Web, Dreamweaver® or other website design software packages?

Layer Next packages do not come with File Transfer Protocol (FTP) capabilities that allow you to upload website content, including complete website pages built with design software such as Microsoft® Expression® Web and DreamWeaver®. If you need FTP access try our Web Hosting packages.

You say it's easy to learn how to build websites, but I'm not convinced. Can you help me if I have questions?

You say it's easy to learn how to build websites, but I'm not convinced. Can you help me if I have questions?

Layer Next customer service consultants are available 24/7 to answer any question from our novice customers to our most advanced technical users. In addition, there is an in-depth Website Builder and Marketing Tool user guide as a reference source, along with a step-by-step wizard to move you through setup. You'll be amazed with what you can create on your own, but we are also available to help 24/7. See for yourself how easy is to use our Website Builder Tool.

How do I get started?

It's easy to get started. Once you've purchased your LayerNext Website package, simply log in to Account Manager to begin using your new services. We have Getting Started guides to help you and our Website Builder and Marketing Tool has a quick setup wizard. Plus, our Real Person 24/7 Support teams are always just a phone call away if you need additional assistance.

What if I don't like the recommended pages or suggested copy?

You are not obligated to use the recommended pages or the suggested copy. The setup is completely flexible. You can use the recommended pages as-is, modify them to suit your needs or create new ones. The suggested copy is there as a guide to assist you in the types of information you should include on your Web pages. It is completely editable.

How will potential visitors find my new website?

Layer Next packages include a free search engine submission form. Simply fill it out with your domain name, page titles, descriptions, and keywords, and submit it to search engines such as Google® and Yahoo!®. In addition, all of our Website Builder and Marketing Tool templates are "search-engine friendly," meaning they were built to be more visible to the search engines.

Can I sell things or take donations on my website?

Yes, you can sell individual items, but only through PayPal®. If you plan to accept credit card orders directly through your website and not through a third party, like PayPal, then you will need a shopping cart software solution which we offer through our LayerNext CommerceSpace product.

What is PayPal®?

PayPal is a way of sending and receiving money over the Internet by allowing your customers to pay with their credit and debit cards or bank transfers. You will need to open a PayPal® Premier or Business Account in order to sell individual items. After you have opened an account, simply create a PayPal "Buy Now" button. When a customer clicks on the button on your website, he/she will be taken to PayPal's site where the transaction will be processed.

How can I interact with visitors to my website?

Encourage repeat visits to your website by adding our free interactive add-on Web applications including blogs, message boards, event calendars, polls, online forms, guestbooks and more.

Why should I choose Layer Next?

Layer Next provides everything you need to get started online. From specially designed website templates, customizable forms for customer feedback and quotes, to domains and email, our packages are designed to meet the needs of your business or organization. Network Solutions has been in business almost three decades and leads the online services industry; hosting 7 million domain names, over 1.5 million emailboxes and more than 350,000 websites.

I want someone to design a website for me. Can you help?

We have an expert design team who can build your website using the latest Web design techniques. They are experienced, full-time professionals who know how to deliver on-time, within budget and at a lower cost than most design agencies.

I want to invite others to share my folders. Will they get free space to share their folders too?

Yes, the first five (5) people that you invite to share your folders who accept your invitation will receive 1 GB of free space with SpaceManager. The space can be used to share their folders with others.

If I invited others to share my folders, how can they confirm that they received 1 GB of free space?

Once they sign up and log in to SpaceManager a folder labeled "Free Sharing" will be located in the left navigation (If they received 1 GB ).